Frequently Asked Questions
Everything you need to know about your MaxiTrucks experience.
What is the standard shipping timeframe for truck parts?
Most in-stock orders are processed within 24 hours. Depending on your location, standard ground shipping typically takes 3 to 7 business days, while expedited options are available at checkout.
Do you offer a warranty on heavy-duty components?
Yes, all MaxiTrucks products come with a minimum 12-month manufacturer warranty. Specific high-performance parts may carry extended coverage details listed on the individual product page.
What is your return policy for incorrect or unused parts?
We offer a 30-day return policy for items in their original packaging. Please ensure the part has not been installed or modified to be eligible for a full refund, minus shipping costs.
How can I verify if a part fits my specific truck model?
You can use our 'VIN Lookup' tool on the homepage or filter by Make, Model, and Year. If you are still unsure, our technical support team is available via chat to confirm compatibility.
Do you provide bulk discounts for fleet owners?
Absolutely. We offer tiered pricing for fleet accounts and bulk orders. Please contact our Sales Department directly to set up a commercial account and access wholesale rates.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger equipment purchases.